Support

Having trouble with Pingcharm? We're here to help. Reach out and we'll get back to you within 24 hours.

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Common Questions

How do I enable the keyboard?
Go to Settings > General > Keyboard > Keyboards > Add New Keyboard > Pingcharm. Then tap Pingcharm and enable "Allow Full Access."

How do I cancel my subscription?
Open Settings > tap your name > Subscriptions > Pingcharm > Cancel Subscription.

Is my data private?
Yes. Screenshots are processed for text only and never stored. We don't collect personal data or share anything with third parties.